Privacy Statement effective October 2012

Inova Software SA (“Inova Software”) respects your preferences concerning the collection and use of your personal information. We will never sell or rent any personal information collected from you to any third party. We will take special care to protect the privacy and security of your information.

Inova Software complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Inova Software has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. The seven principles and fifteen Frequently Asked Questions (FAQs) referred to in this policy constitute Safe Harbor privacy framework. To learn more about the Safe Harbor program, and to view Inova Software’s certification, please visit http://www.export.gov/safeharbor/

The EU Safe Harbor program is due to be superseded by the EU Privacy Shield later this year. Until such time any data collected will remain in accordance with Safe Harbor.

We created this Privacy Statement to let you know what information we collect, why we collect it and to whom it may be disclosed. By using our Web site you are agreeing to the collection and use of personal information in the manner described in this Privacy Statement.

Information Collection

We may collect information through your use of our Website and in off-line communications, in online forms, during sales interactions, or at other events.

As a user, you may visit our Website while remaining anonymous and without the need to reveal any personal information. However, in certain portions of the site you may be asked to provide personal information, such as your name, address and e-mail. Inova Software will use this data to contact you with information that is relevant to the reasons for which it was submitted. No payment information is collected via our Web site.

Information collected can be:

  • Contact information, event and conference participation information
  • Information about your use of the website gathered through cookies, web beacons, and IP Address and other technology. Cookies are identifiers that can be sent from a Web site via your browser to be placed on your computer. You may elect not to accept cookies by changing the designated settings on your Web browser. However, not utilizing cookies may prevent you from using certain functions, or having access to certain Web site areas.
  • Company or product information may be available by completing online forms to request free product downloads and demos, view Inova Software white papers, register for online seminars or other marketing collateral. These forms require your name, company, corporate e-mail address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested.

Our website is not designed to be used by minors under 13 years old. It is not our intent to gather information about anyone below the age of 13.

Data Security

We maintain appropriate physical, administrative and technical safeguards to protect against the loss or unauthorized use, alteration or disclosure of, or unauthorized access to, the personal information under our control.

Inova Software personnel with access to this information are trained and informed of the importance of maintaining the security and confidentiality of such information.

Other than as described in this Privacy Statement, we will not share personally identifiable information with anyone outside of Inova Software without your prior permission unless we believe in good faith that such release is reasonably necessary to (i) comply with applicable law, (ii) enforce the terms of any of our user agreements, or (iii) protect the rights, property or safety of Inova Software, our visitors, or others.

In the event of a merger, all data will be transferred to the new entity. In the unlikely event that Inova Software goes out of business or enters bankruptcy, all personal data will be destroyed.

Inova Software’s Website provides links to third-party Web sites for your convenience. By accessing these links, you leave Inova Software’s Website. Inova Software does not manage, make any representations about third-party sites nor are we aware of their privacy practices. The personal data you choose to give to other sites is not covered by our Privacy policy.

Information Use and Disclosure

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The information collected from the use of cookies is used and analyzed to improve our Web site and to record visitor preferences. We also learn what pages are appealing, which of our products are most important to you, and the kinds of offers customers are interested in.

We may periodically use your e-mail information for service, sales, support, and marketing purposes. We may use your personal information to provide the services you ask for, like delivering customized emails, newsletters, forms, documents, and reports. We may also use personal information for auditing, research, and analysis to run (and improve) this site. If you do not wish to receive marketing e-mail from us or our partners, you may opt out as detailed below.

Online forms. We use this information to send updates about our company and our products and to contact you. Inova Software electronically submits this information to Salesforce.com, Inc. and Act-On for hosting and processing services.

Choices and options

With your request submitted to privacy@inova-software.com, Inova Software will provide you with access to your personal information that we have on record and the ability to complete, update or remove such information. Collected information is kept perpetually unless you request it to be modified or removed.

Opt-Out and Updating Information: If you receive marketing or similar e-mail messages from us and wish not to receive such messages, you may simply follow the opt-out procedure specified in such e-mail.

You may also contact us by regular mail addressed to: Inova Software, 50 cours de la République, Les Gémeaux 2, 69100 Villeurbanne, France.

How to control cookies: You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Privacy Practices Changes

If Inova makes a material change in the use of your personal information, we will post the changes on this site so that you know what information we collect, how it is used, and when and how it will be disclosed.

Your use of the Inova Software Web site following notice of such change will be deemed consent of the revised Privacy Policy, which may include application of the new policy to information provided prior to the date of such change

Contacting Us

Questions regarding this Privacy Statement or the information practices of the Inova Software’s Web site should be directed to privacy@inova-software.com or by regular mail at Inova Software, 50 cours de la République, Les Gémeaux 2, 69100 Villeurbanne, France. If, however, you are unhappy with our responses to your concerns, you can raise an issue with the Tribunal de Commerce de Lyon, which is the commercial court with jurisdiction over Inova Software.

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