Inside Sales Account Manager

Position: Inside Sales Account Manager

Location: Lyon, France

Reporting to: Key Account Manager

Start Date: as soon as possible

About Inova:

Inova provides a cloud-based software and services for biopharma companies to better collaborate today as they develop the medicines of tomorrow. By using Inova our clients manage their partnerships more efficiently. Inova is the #1 biopharma CRM for partnerships. Over 100 life science companies, including 50% of the top 50 pharmaceutical companies and many midsize pharma and innovative biotechs already use Inova.

What you will do:

As an Inside Sales Account Manager, you will be working closely with the Key Account Manager in charge, helping him to grow the turnover on the following territory : Biotechs and Pharma companies above 200 employees based in Europe except Germany and Scandinavia and Middle East & Asia except Japan. You will divide your work time into 2 main missions:

  • Prospecting (around 60%)
  • Assistance to the K.A.M. to win new clients and upsell existing customers (around 40%)

Your main responsibilities will be :

  • Territory mapping and define a prospecting strategy
  • Generate new leads through various communication channels (LinkedIn, cold calls, conferences…)
  • Qualify and prioritize prospects upon need analysis,
  • Handle inbound, unsolicited prospect calls to convert them into sales,
  • Create and deliver qualified opportunities to the K.A.M. in charge,
  • Ensure follow-up by passing leads to the K.A.M. with calls-to-action, dates, complete profile information…
  • Assist the K.A.M. in closing deals (contribution to proposal and contracting stages) and taking care of existing customers,
  • Set up and deliver sales presentations and other sales actions,
  • Collaborate in creating RFP (requests for proposals) answers to potential customers,
  • Document sales activities and opportunity information using Salesforce.com

Desired skills and experience

  • Master’s degree in sales / business administration with 2 years’ experience in a similar role; experience in sales of CRM, PLM, ERP is a plus, as well as a pharma or biotech background,
  • Fluent English is mandatory
  • Excellent interpersonal skills to interact with all kinds of audience, customer oriented,
  • Demonstrated ability to identify new opportunities and convert prospects,
  • Good organizational, priority and time management skills, autonomy, leadership,
  • Excellent listening skills as well as strong verbal and written communication skills
  • Skills in the use of Salesforce or similar opportunity management software,
  • – Ability to thrive in a fast-paced environment with flexibility to adjust to changing priorities and timelines

Company description

We are a young & international company with 50 employees counting 15 different nationalities. We are headquartered in Lyon, France, and also operate offices in New York and Tokyo. We’re looking for people who like to collaborate and will share our values We reward transparency, honesty and humility. We take pride in what we do and in our customers’ satisfaction. Happy customers make us happy. We’re changing the way an industry works and we’re doing it with innovative solutions and cutting-edge technologies. If this sounds like an environment you can thrive in, join our team!

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